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Frequently asked questions

Find the information you’re looking for in our Frequently Asked Questions section. You can either search by topic or look for a specific...


-FAQ- MSC SPLENDIDA Saudi Arabia & RED SEA Cruises - Winter 2022/2023

MSC SPLENDIDA Saudi Arabia & RED SEA Cruises - Winter...


On board information

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Mini and Juniors club


MSC Voyagers Club

What is the MSC Voyagers Club? Why should I register to the MSC Voyagers Club? What are the privileges of each MSC Voyagers Club level? Read our FAQ...


On board payment

What credit cards are accepted? What are the payment methods on board? Can cash withdrawals be made on the ship? Read our Frequently Asked Questions...


Hotels & Flights


Internet access

What is satellite internet access and how does it work? How much does each satellite internet access package cost? Read our Frequently Asked Questions...


On board entertainment

Is it necessary to make reservations for the theatre? Which kind of activities can I find on board? Read our Frequently Asked Questions...


On board shopping

Is there duty free on board? What shops are there on board? What are the shop opening hours? What credit cards are accepted? Read our Frequently Asked Questions...